Question 1

How much does shipping cost?

Accepted Answer

Shipping to Europe costs €15.00 and is free for orders of €100.00 or more.

Question 2

Which countries do you ship to?

Accepted Answer

We currently ship to all European Union countries, with tracking included.

Question 3

How long does delivery take?

Accepted Answer

We prepare orders within 1-2 business days; delivery takes 2-4 business days within Spain and 3-7 days for the rest of Europe.

Question 4

What payment methods do you accept?

Accepted Answer

Credit and debit cards, Apple Pay and Google Pay, PayPal, Klarna and Revolut Pay. All payments are processed in a secure, encrypted environment.

Question 5

Can I return an item?

Accepted Answer

Yes, you have 14 days from delivery to return it, provided it is unworn, undamaged and has its tags attached. Refunds are issued within 14 days of receiving the return.

Question 6

How do I exchange a size?

Accepted Answer

Exchanges are handled as a return plus a new order, so you can secure the size you want right away. Message us before sending the item back.

Question 7

How do I choose the right size?

Accepted Answer

Our garments have a snug fit: check the size guide for measurements in centimetres. If you are between sizes, go for the larger one.

Question 8

How do I wash VRYX garments?

Accepted Answer

Wash in cold water at 30°C, without bleach or fabric softener, and air dry. Avoid the tumble dryer to preserve the fabric's elasticity.

Frequently asked questions